Responsible Gaming at i89bat

18+ Age Restriction Policy

i89bat operates an absolute minimum age requirement of 18 years for all registered players. This policy is non-negotiable and applies to every player accessing the platform from Bangladesh, regardless of the game type, stake size, or payment method used.

Online gambling is an adult activity. Minors lack the financial experience, emotional maturity, and impulse regulation required to engage with gambling responsibly. i89bat takes its duty of care to young people seriously and has implemented multiple layers of age verification to prevent underage access.

Age Verification Process

• Registration declaration: All users must confirm they are aged 18 or above at the point of account creation. Providing a false declaration is a breach of our Terms and Conditions and may result in permanent account closure.
• Document verification (KYC): Before processing any withdrawal, i89bat requires players to submit valid identity documents. Acceptable documents include a Bangladesh National Identity Card (NID), passport, or driving licence. Date of birth is verified against these documents.
• Ongoing monitoring: Our compliance team monitors account activity for patterns that may suggest underage play. Accounts flagged for review may be suspended pending successful age verification.
• Winning forfeiture: Any winnings generated by a player subsequently found to be under 18 will be voided. Deposits may be returned at i89bat's discretion after deducting any administrative costs incurred.

Protecting Minors in Your Household

If you share a device with younger family members, we strongly recommend using device-level parental control tools to restrict access to gambling websites. Bangladesh's major mobile operating systems — Android and iOS — both include built-in parental controls and screen time management features. Keep your i89bat account credentials private and always log out when you are not actively using the platform.

Recognising Problem Gambling

Gambling is intended to be an enjoyable leisure activity — a form of entertainment, not a source of income or a way to escape personal problems. When gambling stops being fun and starts causing financial, emotional, or relationship harm, it has crossed into problem territory.

Problem gambling can develop gradually and is often difficult to recognise from the inside. Many players do not identify their behaviour as problematic until the consequences have already become serious. Understanding the early warning signs is the first step toward taking back control.

Common Warning Signs

Recognising one or more of these signs in your own behaviour does not mean you are beyond help. Many people successfully address problem gambling with the right support and tools. i89bat's responsible gaming features and support team are here to assist you at every stage.

Self-Assessment Checklist

The following questions are designed to help you honestly evaluate your relationship with gambling. Answer each one privately and truthfully. If you answer "yes" to three or more questions, we encourage you to use i89bat's responsible gaming tools or contact our support team for a confidential conversation.

Deposit and Spending Limits

One of the most effective tools for maintaining control over your gambling activity is the use of pre-set deposit and spending limits. i89bat provides a flexible limit-setting system that puts you in charge of how much money enters your account over any given time period.

Deposit limits cap the total amount you can add to your i89bat account within a defined timeframe. They are a proactive way to stay within your entertainment budget — set them before you start a session, not during one, for the best results.

Limit Type	Period	Effect	Increase Waiting Period
Daily Deposit Limit	24 hours (rolling)	Blocks any deposit that would exceed the set amount within the 24-hour window	7 days from the increase request date
Weekly Deposit Limit	7 days (rolling)	Blocks any deposit that would cause weekly deposits to exceed the set amount	7 days from the increase request date
Monthly Deposit Limit	30 days (rolling)	Blocks any deposit that would cause monthly deposits to exceed the set amount	7 days from the increase request date
Session Wager Limit	Per active session	Ends your session automatically when total wagers placed reach the set threshold	24 hours from the increase request date

How to Set Your Limits

• Log in to your i89bat account and navigate to Account Settings > Responsible Gaming
• Select the limit type you wish to apply (daily, weekly, or monthly deposit; session wager)
• Enter the maximum amount in BDT (Bangladeshi Taka) and confirm
• The limit takes effect immediately upon confirmation
• To reduce an existing limit, the reduction also takes effect immediately
• To increase or remove an existing limit, a 7-day cooling-off period applies before the change becomes active — this delay is intentional and is there to protect you

Time-Out and Cool-Off Features

Spending too long in a single gambling session — or gambling too frequently over a week or month — is one of the most common patterns associated with problem gambling. i89bat's time management tools give you meaningful controls over both the duration and frequency of your play.

Session Time Limits

A session time limit sets a maximum duration for any single continuous play session on i89bat. Once the limit is reached, your session is automatically ended and you are logged out. You can set session limits of 30 minutes, 1 hour, 2 hours, 3 hours, or a custom duration of your choosing from your account settings.

Reality Check Reminders

Reality check notifications are periodic pop-up reminders that appear during active play. They display how long you have been playing in the current session and the total amount wagered. You can configure reality check intervals at 30 minutes, 60 minutes, or 90 minutes. When a reality check appears, you have the option to continue playing or to end your session. These reminders are a simple but evidence-backed tool for maintaining perspective during extended play.

Cool-Off Periods

A cool-off period is a short-term break from gambling, shorter in duration than full self-exclusion but long enough to interrupt an escalating pattern of play. i89bat offers cool-off periods of the following durations:

• 24 hours — a single day away from the platform to reset
• 72 hours — a three-day break, useful after an unusually heavy session
• 1 week — a full week away, effective for breaking a daily gambling habit
• 2 weeks — a fortnight's break, giving you time to reflect on your gambling patterns
• 4 weeks — a month-long break, appropriate when you have noticed consistent overspending
• 6 weeks — the longest cool-off option before full self-exclusion becomes the recommended course of action

During a cool-off period, your account remains open but all deposit and betting functionality is suspended. Pending withdrawals of existing balances will continue to be processed normally. You will not receive any promotional emails or bonus notifications during your cool-off period.

Self-Exclusion Tools

Self-exclusion is the most comprehensive responsible gaming tool available on i89bat. It is designed for players who have concluded that they need a significant, structured break from gambling — not just a brief cool-off. If you feel that gambling has become a problem for you, self-exclusion is the appropriate step to take.

When you self-exclude from i89bat, your account is locked for the duration you choose. You will not be able to log in, deposit, or place bets. All marketing and promotional communications will be immediately suppressed. Any outstanding balance at the time of self-exclusion remains in your account and will be processed as a withdrawal to your registered payment method.

Self-Exclusion Duration Options

• 6 months — the minimum self-exclusion period; appropriate for players experiencing a period of financial or personal difficulty
• 1 year — a full year away from i89bat; the most commonly selected self-exclusion duration
• 2 years — a longer-term exclusion for players who recognise a persistent pattern of problematic gambling behaviour
• Permanent / Indefinite — permanent exclusion for players who have decided they do not wish to gamble online again. This option cannot be reversed.

How to Request Self-Exclusion

Player Protection Measures

Beyond the self-directed tools described above, i89bat operates a set of platform-level player protection measures that apply automatically to all accounts. These measures are part of our commitment to operating a fair and responsible gaming environment for the Bangladesh market.

Responsible Marketing Practices

i89bat does not target advertising at individuals who have self-excluded, requested a cool-off period, or been identified as showing signs of problem gambling behaviour. We do not advertise to non-players through channels likely to reach vulnerable individuals, and we do not use promotional messaging that encourages players to exceed their stated budget limits.

Account Activity Monitoring

Our compliance team uses automated monitoring tools to flag account activity patterns that may indicate problem gambling. These include rapid increases in deposit frequency or amount, sessions that extend significantly beyond normal duration for that player, repeated attempts to deposit after hitting a limit, and patterns consistent with chasing losses. Flagged accounts are reviewed by a trained responsible gaming officer who may reach out proactively to offer support.

Minor Protection

i89bat does not knowingly permit any person under the age of 18 to register or use the platform. All accounts are subject to age verification, and any account found to belong to a minor is immediately closed and all funds returned. We actively cooperate with parents and guardians who report suspected underage access.

Segregation of Player Funds

Player deposits held in i89bat accounts are maintained separately from the company's operational funds. This means that your deposited balance is protected and available for withdrawal regardless of the company's financial position. This is an important protection for players who maintain account balances between gaming sessions.

Fair and Certified Game Outcomes

All games offered on the i89bat platform — including those from Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi — use certified random number generation (RNG) systems. Game outcomes are genuinely random and not influenced by previous results, bet sizes, or account history. Published return-to-player (RTP) percentages for each game reflect the long-term statistical average payout and are not a guarantee of individual session outcomes.

Getting Help and Support

If you believe that gambling is having a negative impact on your life — financially, emotionally, or in your relationships — please reach out for support. You are not alone, and help is available. i89bat's support team is available 24 hours a day, 7 days a week, and all responsible gaming conversations are treated with complete confidentiality.

There is no judgment here. Our support team members are trained to listen, to provide information about the tools available to you on i89bat, and to guide you toward additional resources if more intensive support is needed.

What Our Support Team Can Do

• Activate responsible gaming tools instantly: If you contact us requesting a deposit limit, cool-off period, or self-exclusion, we will apply it to your account immediately — no waiting, no forms to complete.
• Provide a confidential listening ear: Sometimes the most important first step is simply talking about what you are experiencing. Our team will listen without judgment and help you explore your options.
• Assist with account closure: If you decide that closing your i89bat account is the right decision for you, our team will process your closure request promptly and ensure any remaining balance is returned to your registered payment method.
• Provide information about external resources: For players who need more structured support than a gambling platform can provide, our team can point you toward appropriate external organisations offering counselling and behavioural support services.

Advice for Friends and Family

If you are concerned about a family member or close friend who you believe may have a gambling problem, reaching out on their behalf can be a meaningful first step. You can contact i89bat at [email protected] to discuss your concerns confidentially. While we are limited in what account-specific information we can share with third parties, we can provide guidance on how to support someone you care about who may be experiencing gambling-related harm.

It is also worth having an open, non-confrontational conversation with the person you are concerned about. Express your observations in terms of what you have noticed, rather than accusations. Let them know that help is available and that seeking it is not a failure — it is a responsible choice.